Record Voicemail Greeting for new phone user

  • Accessing voicemail from the phone.

    • Dial *62 or 5001 or Press Voicemail/Message button

      • Enter your password (default is 5050 or 9876)

  • The first time you log into your voicemail it will prompt you to record your unavailable greeting and name

  • If it does not prompt you to record

    • To record your unavailable greeting, press “6” for greeting menu, press 1 to record greeting. Press 1 for your default unavailable message.

    • To record your name, press “5” for option menu, press “2” to record your name


To record a temporary greeting (out of office)

  • Accessing voicemail from the phone.

    • Dial *62 or 5001 or Press Voicemail/Message button

      • Enter your password (default is 5050 or 9876)

  • Press “6” for greeting menu, press 1 to record greeting, press 2 to record alternate greeting (ex. going on vacation). 
  • Record after the tone and press # when done. 
  • Press 1 to select this as your greeting. 
  • Be sure to set it back to greeting 1 when the alternate greeting 2 is no longer valid (ex. back from vacation).



Record Voicemail Greeting for non phone user

  • Accessing voicemail for account without a phone

    • Dial 5000 from any phone

      • Enter the account number - (phone extension number)

      • Enter the password - 5050

  • The first time you log into your voicemail it will prompt you to record your unavailable greeting and name

  • To re-record greeting

    • To record the unavailable greeting, press “6” for greeting menu, press 1 to record greeting. Press 1 for the default unavailable message.

    • To record the name (used by dial-by-name directory), press “5” for option menu, press “2” to record the name