Unavailable Greeting

This is what a caller hears when they dial your extension and reach your voicemail box

  1. Press the Messages key or dial 899
  2. Enter your password
  3. Press 0 for Mailbox Options
  4. Press 1 to record your “Unavailable Message”
  5. Record your message after the tone, press # to end
  6. Follow the instructions, 1 to save, 2 to listen, 3 to re-record

Busy Greeting

This is what a caller hears when they dial your extension and reach your voicemail box when you are on the phone (if you don’t record this, they will hear your Unavailable Greeting)

  1. Press the Messages key or dial 899
  2. Enter your password
  3. Press 0 for Mailbox Options
  4. Press 2 to record your “Busy Message”
  5. Record your message after the tone, press # to end
  6. Follow the instructions, 1 to save, 2 to listen, 3 to re-record

Name

This is what a caller hears when they enter the 3 digits of your name in the dial by name directory

  1. Press the Messages key or dial 899
  2. Enter your password
  3. Press 0 for Mailbox Options
  4. Press 3 to record your “Name”
  5. Record your message after the tone, press # to end
  6. Follow the instructions, 1 to save, 2 to listen, 3 to re-record