- Log into the Vision Phone System portal
- Go to https://portal.ask-vision.com/
- Username is ext@Domain
- Password (if you do not have this, I can send a password reset)
- Click on the Inventory button
- Click on the Phone Hardware tab (under the Inventory bar)
- Click on the gear icon to the right of the extension you want to update
- If the gear does not appear it may be you need to be given permission to access this feature or the phone model is not supported. Please contact support at 844-542-2157 opt 2 with any questions.
- The first two lines should be “Line Appearance” and be the extension number. Do not edit these.
- The rest of the lines can be one of the following
- User (BLF) and the extension number. Custom label should not be used unless you want it to be different than the name on the extension.
- Speed Dial and the number you want to outdial. The Custom Label field can be used to identify the speed dial
- Call Park – 721 (Park 1) or 722 (Park 2)
- To add a sidecar, click Add Sidecar and select the appropriate sidecar you have
- Populate the lines with the feature you want as outlined above.
- Click the arrow to the right of the Save button and select Save and resync. This will update the phone. Yealink phone will flash and Polycom phones will reboot.
- Click Back to Inventory to return to the list of phones.
Update Buttons on phone Print
Modified on: Fri, 5 Feb, 2021 at 1:00 PM
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