Connect UC

ConnectUC Web Phone
Please see the file attached. This can be shared to customers too.
Mon, 25 Mar, 2024 at 10:38 AM
Installing UC Desktop App using PWA (Progressive Web App)
This article describes how to install the UC Desktop app using PWA (Progressive Web App). If you wish to manage a Progressive Web App that has already bee...
Thu, 4 Apr, 2024 at 7:35 AM
Managing Progressive Web Apps (Chrome and Edge)
A Progressive Web App (PWA) is a web page that operates inside a frameless browser. PWAs come with additional features and permissions compared to regular w...
Thu, 4 Apr, 2024 at 7:36 AM
Use one-click calling with ConnectUC
From a web browser, you can make ConnectUC calls with one click on any web page with a phone number link. Important: One-click dialing only works on compu...
Thu, 4 Apr, 2024 at 7:38 AM
Connect UC - How to Access General Voicemail
After you received notification that a new voicemail is received, please follow the steps below:    
Fri, 5 Apr, 2024 at 9:36 AM
ConnectUC - Call Center Agent User Guide
The ConnectUC Call Center Tab allows Call Center Agents to manage and log in to call queues and view call queue statistics, such as active calls, call hist...
Fri, 5 Apr, 2024 at 9:45 AM